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 Privacy Policy

At NorthStar Medical Group, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.northstarmedicalgrouptn.com.

 

1. Information We Collect

 

Personal Information:

We may collect personal information that you provide directly to us, such as:

 

  • Name

  • Phone number

  • Email address

 

Non-Personal Information:

We may also collect non-personal information automatically when you visit our site, including:

  • IP address

  • Browser type

  • Operating system

  • Pages visited

  • Time and date of visits

 

 2. How We Use Your Information

 

We may use the information we collect for various purposes, including:

  • To provide you with newsletters and updates

  • To communicate with you about appointments and services

  • To access information on our website

  • Google analytics 

 

 3. Disclosure of Your Information

 

We do not sell or rent your personal information to third parties. We may share your information with:

  • Healthcare providers involved in your care

  •  Insurance companies for billing purposes

  • Third-party service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)

  •  Law enforcement or regulatory agencies when required by law

 

4. Data Security

 

We implement a variety of security measures to maintain the safety of your personal information. These include:

  •  Data encryption

  •  Secure servers

  • Access controls

 

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

 

5. Your Rights

 

You have the right to:

  •  Request access to your personal information

  •  Request corrections to your personal information

  •  Request restrictions on how we use your information

  • Withdraw consent for certain uses of your information

 

Please Note: NorthStar Medical Group DOES NOT SELL YOUR INFORMATION TO ANYONE.

​CAN-SPAM Act Compliance

NorthStar Medical Group is committed to complying with the CAN-SPAM Act of 2003. We ensure that our email communications are transparent and respectful of your privacy.

Email Communication: We may send promotional emails to individuals who have opted in to receive communications from us or who have an established relationship with our organization.

 

Identification: All marketing emails will clearly identify themselves as advertisements and include our valid physical postal address.

Subject Lines: Our subject lines will accurately reflect the content of the email and will not mislead recipients.

Opt-Out Option: Each email will contain a clear and easy way for you to opt-out of receiving future communications. We will honor all opt-out requests within 10 business days.

To exercise these rights, please contact us using the information provided below.

 

6. Cookies and Tracking Technologies

 

Our website may use cookies and similar technologies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

7. Social Media and Third-Party Links / Portals

Our website may contain links to social medial platforms and third-party websites / portals. We do not control these external sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party site you visit. 

8. Children's Privacy Statement [COPPA]

At NorthStar Medical Group, we are committed to protecting the privacy of children. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our records.

9. Usage Outside of the United States

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.  U.S. laws regarding the collection and use of personal information may may differ from the laws in our country. By using our website, you consent to the transfer of your information to the U.S. and the use and disclosure of your information as described int his Privacy Policy . 

10. Compliance with HIPAA and HITECH Act

NorthStar Medical Group complies with the Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act, which govern the handling of your protected health information. This website privacy policy is separated and does not replace the HIPAA Patient Notice of Privacy Practices. 

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

 

12. Contact Us

 

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

NorthStar Medical Group

351 Dover Road

Clarksville, TN 37042-4144

Phone: 931-552-4495  Email: info@northstarmedicalgrouptn.com 

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